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Terms & Conditions

Last updated: 7/25/2025

1. Acceptance of Terms

By accessing and using Go Auto SMS ("Service," "Platform," "we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms & Conditions ("Terms") govern your use of our SMS marketing and automation platform. By using our Service, you agree to these Terms in full. If you disagree with any part of these Terms, you must not use our Service.

2. Service Description

Go Auto SMS provides an AI-powered SMS marketing and automation platform that enables users to create, manage, and send SMS campaigns. Our Service includes but is not limited to:

  • SMS campaign creation and management
  • AI-powered message generation
  • Contact management and segmentation
  • Automated workflow creation
  • Analytics and reporting tools
  • Twilio integration for SMS delivery
3. User Responsibilities and Disclaimers

IMPORTANT: You bear full responsibility for all content and recipients of your SMS campaigns.

By using our Service, you acknowledge and agree that:

  • Content Responsibility: You are solely responsible for all content, messages, and communications sent through our platform. We disclaim all responsibility for what gets written or sent out.
  • Recipient Responsibility: You are solely responsible for who receives SMS messages through our platform. We disclaim all responsibility for message recipients.
  • Compliance: You must ensure all SMS campaigns comply with applicable laws, including but not limited to TCPA, CAN-SPAM, and local regulations.
  • Opt-out Management: You are solely responsible for removing recipients who feel they are being spammed or request to be removed from your lists.
  • Data Accuracy: You are responsible for the accuracy and legality of all contact information and data used in your campaigns.

We disclaim every bit of responsibility for the content, recipients, and outcomes of your SMS campaigns. When you purchase or use our service, you bear full responsibility for what you write and to whom you send messages.

4. Prohibited Uses

CRIMINAL ACTIVITY IS STRICTLY PROHIBITED

You may not use our Service for ANY criminal activity. This includes but is not limited to:

  • Fraudulent activities or scams
  • Harassment or stalking
  • Phishing attempts
  • Spam or unsolicited commercial messages
  • Violation of any applicable laws or regulations
  • Intellectual property rights violations
  • Transmission of malware or harmful code

If any criminal activity is detected, we have the right to report it to authorities and close your account access immediately without notice or refund.

5. Payment Terms and Refunds

General Refund Policy: We do not offer refunds unless purchased through third-party platforms where Go Auto has a strict partnership that dictates refunds are allowed.

Third-Party Refunds:

  • AppSumo Deals: Can be refunded as per AppSumo's terms and conditions
  • ProductCanyon Deals: Can be refunded as per ProductCanyon's terms and conditions

Direct Purchases: No refunds are provided for direct purchases through our platform. All sales are final.

Subscription Cancellation: You may cancel your subscription at any time, but no refunds will be provided for the current billing period.

6. Service Availability and Discontinuation

We reserve the right to discontinue subscriptions and access at any point in time without prior notice.

This includes but is not limited to:

  • Immediate account suspension for violations
  • Service discontinuation for any reason
  • Platform maintenance or updates
  • Business decisions affecting service availability

We are not liable for any damages or losses resulting from service discontinuation or account suspension.

7. Data Privacy and Security

Your privacy is important to us. Our data collection and usage practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Security: While we implement reasonable security measures, we cannot guarantee the absolute security of your data. You are responsible for maintaining the security of your account credentials.

Data Retention: We may retain your data for as long as necessary to provide our services and comply with legal obligations.

8. Intellectual Property

Our Rights: The Service and its original content, features, and functionality are owned by Go Auto and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Rights: You retain ownership of content you create using our Service, subject to our right to use such content to provide and improve our Service.

License: We grant you a limited, non-exclusive, non-transferable license to use our Service for your business purposes.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GO AUTO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

Our total liability to you for any claims arising from the use of our Service shall not exceed the amount you paid us in the 12 months preceding the claim.

We specifically disclaim liability for:

  • Content created or sent by users
  • Recipients of SMS messages
  • Compliance with laws and regulations
  • Service interruptions or downtime
  • Data loss or corruption
  • Third-party service integrations
10. Indemnification

You agree to indemnify and hold harmless Go Auto, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your SMS campaigns and their content
  • Any legal actions taken against you for your use of our Service
11. Termination

We may terminate or suspend your account and access to our Service immediately, without prior notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Criminal activity or illegal use
  • Non-payment of fees
  • Abuse of the Service
  • At our sole discretion

Upon termination, your right to use the Service will cease immediately, and we may delete your account and data.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Go Auto is incorporated, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Email: legal@goauto.ai

Website: https://www.goauto.ai

© 2025 Go Auto. All rights reserved.